SUMMARY: The Guest Experience Associate will sell the Museum’s various products and programs, handle a multitude of tasks including facilitating school/group/camp check-in, and participate in special events for educators and/or members. The GEA will phone and speak person-to-person to communicate with customers about reservations, payment deadlines, procedures while at the museum, and other policies.
QUALIFICATIONS: High school degree. Experience in phone sales (1 year or more). Heightened customer service and organizational skills. Excellent oral and written communication skills. Ability to handle multi-task. Computer literate in word processing, Excel, Word, etc. Ability to work extended hours, including weekends and holidays. Agent must be able to learn the ALTRU Ticketing System quickly.
For a complete job description, please click here.
Wage is $14 / hour.
DFWP / EEO / No phone calls, please.