SUMMARY: Birthday Party and Events Host is responsible for communicating and collaborating with guests throughout all aspects of their birthday party/event at the Museum. This includes but is not
limited to communicating with guests to customize the plan for their birthday party/event,
preparing for the party/event, interacting with guests upon arrival, serving as the host for the
designated birthday party/event, overseeing setup and cleanup, and ensuring guest satisfaction
throughout the entirety of the program.
The Birthday Party and Events Host will present a positive image of the Museum, provide high
quality customer service, take pride and ownership in the Museums’ vision/mission and hosted
birthday parties/events, and deliver outstanding service to every guest who comes through our
doors.
QUALIFICATIONS: Two or more years of experience in customer relations including hospitality. Must be at least 18 years old and enjoy being around children. Ability to work with a large number of children /
parents / educators / events guests visiting the Museum and be enthusiastic and reliable.
Ability to learn and understand Altru ticketing system. Possess the skills to manage customer
questions and concerns effectively and efficiently and engage the appropriate managers for
assistance. Strong organizational and communication skills plus initiative, tact, attention to
detail and discretion are necessary. Computer skills with proficiency in Word, Excel,
PowerPoint, and database software preferred. Full time and/or part time position. Saturdays,
Sundays’ and some evenings are required.
Must be able to perform the following physical behaviors repetitively throughout a shift:
standing for up to 4 hours at a time, walking, handling, reaching horizontally, opening cabinets,
grasping firmly, reaching above the shoulder, reaching below the waist, pushing buttons,
bending, twisting, stooping, squatting, crouching, kneeling, and pushing. Must be able to lift
and carry up to 25 lbs. Position may include indoors and outdoors in extreme temperatures.
For a complete job description, please click here.
Wage is $13/hour.
DFWP / EEO / No phone calls, please.